Effective May 28, 2026
Notice of Privacy Practices
This Notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
1.Who this Notice applies to
This Notice is issued by [Affiliated Medical Group — pending clinical partner agreement] (the "Medical Group"), the professional entity that provides clinical services to patients of GoodMeds. The Medical Group is a HIPAA-Covered Entity. Opero Labs, Inc. provides technology and administrative services to the Medical Group as a HIPAA Business Associate under a written agreement and follows this Notice when handling your protected health information ("PHI") on the Medical Group's behalf.
2.Our pledge regarding your PHI
We are required by law to (a) maintain the privacy and security of your PHI, (b) provide you with this Notice of our legal duties and privacy practices with respect to your PHI, (c) notify you following a breach of unsecured PHI, and (d) follow the terms of the Notice currently in effect.
3.How we may use and disclose your PHI
For treatment
We use and disclose your PHI to provide, coordinate, and manage your health care — for example, to evaluate your intake, write a prescription, transmit your prescription to a compounding pharmacy, and follow up on your treatment.
For payment
We use and disclose PHI to obtain payment for services and medication — for example, to process your subscription payment or to verify your identity for fraud prevention.
For health-care operations
We use and disclose PHI for activities that support our practice, including quality assessment, provider credentialing, training, compliance, audits, and customer support.
Other permitted or required disclosures
We may use or disclose PHI as required or permitted by law, including for public-health activities, reporting suspected abuse or neglect, health-oversight activities, judicial and administrative proceedings, law-enforcement purposes, organ donation, research with appropriate authorization or waiver, workers' compensation, military and veteran activities, national security, correctional institutions, and to avert a serious threat to health or safety.
With your written authorization
Other uses and disclosures of PHI — including most uses and disclosures of psychotherapy notes (if any), uses and disclosures for marketing, and sales of PHI — will be made only with your written authorization. You may revoke any authorization at any time in writing, except to the extent we have already acted in reliance on it.
4.Your rights
Right to access
You have the right to inspect and obtain a copy of your PHI in our records, in the form and format you request if readily producible, including an electronic copy. We may charge a reasonable, cost-based fee.
Right to amend
You have the right to request that we amend PHI that you believe is incorrect or incomplete. We may deny your request in certain circumstances and will provide a written explanation.
Right to an accounting of disclosures
You have the right to receive a list of certain disclosures we have made of your PHI in the six years before your request (excluding disclosures for treatment, payment, health-care operations, and certain other categories).
Right to request restrictions
You have the right to request restrictions on certain uses and disclosures of your PHI. We are not required to agree, except that we must agree to restrict disclosures to a health plan for items you paid for out of pocket in full.
Right to confidential communications
You have the right to request that we communicate with you about medical matters in a specific way or at a specific location (for example, by mail at a particular address). We will accommodate reasonable requests.
Right to a paper copy of this Notice
You have the right to a paper copy of this Notice at any time on request, even if you have agreed to receive it electronically.
Right to be notified of a breach
You have the right to be notified following a breach of unsecured PHI as required by federal regulation.
How to exercise your rights
To exercise any of these rights, email privacy@goodmeds.org or write to [Affiliated Medical Group — pending clinical partner agreement], c/o Opero Labs, Inc., Attn: Privacy Officer, 1616 E 56th Street, Unit 1508, Chicago, IL 60637. We may require you to submit a written request and verify your identity.
5.Changes to this Notice
We reserve the right to change this Notice and to make the changes effective for all PHI we maintain. The current Notice will always be posted on this page with its effective date.
6.Complaints
If you believe your privacy rights have been violated, you may file a complaint with us by emailing privacy@goodmeds.org or by writing to the address above. You also have the right to file a complaint with the Secretary of the U.S. Department of Health and Human Services at:
Office for Civil Rights, U.S. Department of Health and Human Services, 200 Independence Avenue SW, Washington, DC 20201, or call 1-877-696-6775, or visit hhs.gov/hipaa/filing-a-complaint.
We will not retaliate against you for filing a complaint.
7.Contact
Privacy Officer
[Affiliated Medical Group — pending clinical partner agreement], c/o Opero Labs, Inc.
1616 E 56th Street, Unit 1508
Chicago, IL 60637
privacy@goodmeds.org